Website Support & Maintenance
Running an eCommerce website is no small task. From keeping products updated to ensuring smooth customer checkouts, there’s a lot to manage. But here’s the thing: regular website support and maintenance can make all the difference in keeping your online store running seamlessly. Let’s break down the types of support you might need, depending on your platform, and how it can keep your business on track.
For Magento and WordPress eCommerce Websites
Magento and WordPress are flexible platforms that offer endless customization. But with great flexibility comes a bit of upkeep. Here’s how regular support can help:
- Security Updates: Regular patches and updates keep your site secure against new threats. Hackers don’t take a day off, so keeping your website’s core software, plugins, and themes updated is crucial.
- Performance Optimization: Over time, your site can slow down due to outdated code, unused plugins, or even server issues. We ensure your pages load quickly, keeping both your customers and search engines happy.
- Bug Fixes: Found a broken link or a glitchy checkout button? Small issues can snowball into big problems. Support services can squash bugs before they hurt your sales.
- Content Management: Need to update product descriptions, images, or blog posts? We’ll make sure your store stays fresh and engaging.
- Backup & Recovery: Accidents happen. With regular backups in place, you’ll always have a safety net if something goes wrong.
For Shopify and BigCommerce eCommerce Websites
Shopify and BigCommerce are powerful, user-friendly platforms, but they still need attention to perform their best. Here’s what support looks like for these hosted platforms:
- Theme Customization: As your business grows, you might want to tweak your site’s design or add new features. We can help implement changes without disrupting your store.
- App Management: Whether it’s integrating a new marketing tool or troubleshooting app conflicts, we ensure all the moving parts work together smoothly.
- SEO & Analytics Support: Staying on top of your store’s performance is key. From tracking customer behavior to optimizing product pages, we’ll help you make data-driven improvements.
- Inventory Updates: Have new products to add or old ones to retire? We’ll keep your inventory up to date so your customers always know what’s available.
- 24/7 Monitoring: No one likes downtime. We’ll keep an eye on your site and act quickly if something goes wrong.
Why Choose DesignCoil for Your eCommerce Support?
At DesignCoil, we understand that your website is the heart of your business. That’s why we’re here to take the stress out of maintenance and support. Whether you’re on Magento, WordPress, Shopify, or BigCommerce, we’ll work with you to keep your store running smoothly and your customers happy. Let us handle the technical details so you can focus on what you do best: growing your business.
Need a helping hand? Let’s chat and find the right support plan for your eCommerce store.
